Cape CBI Telehealth Services


Cape CBI is increasing Telehealth psychological services due to the coronavirus (COVID-19) pandemic. Many of the patients and families we serve have expressed concern about how they can receive needed treatments and support during this challenging time. These services will also be extended to new patients, as appropriate, in order to respond to the needs of adults and children who are experiencing onset or increases in psychological distress at this time. Telehealth treatment groups will be offered as well.

What Is Telehealth?

Providing health services through the use of technology such as videoconferencing is known as telehealth. In many cases, telehealth may be applicable to psychotherapeutic services, including individual, family, and group therapy.

How Does It All Work?

It’s easy. We will send you an email with a link. At the time of your session, click the link and you will be directed to the videoconference.

Who Is Telehealth For?

Telehealth is used in the care of patients who cannot access office-based care for a variety of reasons including distance, injury, illness or public healthcare emergencies. It also may be utilized to support continuity or augmentation of ongoing therapy. The level of telehealth care services necessary is determined on a case-by case-basis and can vary from periodic check-ins to more intensive work.

Is Telehealth Confidential?

The teleconference platforms used by Cape CBI are HIPPA compliant so that your privacy and security are protected.

Is Telehealth Covered By Insurance?

It is your responsibility to speak with your insurance provider about whether you will be reimbursed for teletherapy costs, and at what level, as with any other services provided by NBI. Our office is happy to provide you with a superbill that you can submit to your insurance company upon your request. We strongly encourage you to fully determine your coverage prior to receiving any teletherapy services so that you are fully informed regarding potential out-of-pocket costs. 

To schedule your Telehealth appointment, call us at 508-457-3160